Good Jobs #54: Just listen

Remote and Boise-area jobs at Fitted, Automattic, Abound, Khan Academy, Saalt, GitLab, BII, Trailhead, Healthwise, and more

Hear me out

A few years ago I went to beautiful San Diego for a three-day workshop.

It was about how to facilitate productive workshops and meetings. Yes, a workshop about workshops. It was great, honestly.

On the second day, we spent the afternoon working on listening. The class divided into threes and we switched off asking each other questions and just listening.

Easy, right?

It was my turn to ask and just listen. I asked my partner something along the lines of, “What’s something at work you’ve been challenged by?” My partner, a great guy btw, instantly went into an impassioned speech about his frustration with people not wanting to do taxes throughout the year. He had a strong belief that if people entered receipts and completed tax-related tasks for an hour every month, they wouldn’t have to do really anything when it came time to submit taxes.

[At this point in the story it would be helpful to know that I hate taxes — specifically the preparation part. It’s complicated by design. It could and should be way easier… I step off my soapbox.]

My partner finished off his answer and I immediately went into asking him leading, passive aggressive, and critical questions about what he said.

His posture changed and he immediately went on the defensive.

I was supposed to listen, but I selfishly wanted to tell him why he was wrong.

There is a time and place to have the kind of back and forth I was wanting, but at this particular moment, the goal was to listen and give someone the space and time to be the most important person in the room.

I told this story to a friend of mine recently and they told me about sh’ma. A Hebrew(?) word that means to listen with the sole intent to understand.

I’m working on being a better sh’ma-er.

Onward,

Loren Morris

P.S. - Book binding zen


DEV

Engineering Manager at ConvertKit

Remote | Full-time

Principal Software Engineer at ConstructSecure

Boise | Full-time

Senior Backend Software Engineer at Automattic

Remote | Full-time

Software Engineer at Abound

Remote | Full-time


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PRODUCT, DESIGN, RESEARCH

Senior Product Manager at Shopify

Remote | Full-time

Senior User Experience (UX) Designer at Classkick

Remote | Full-time

Digital Marketing Specialist at Healthwise

Boise or remote | Full-time

Senior Product Designer at Khan Academy

Remote | Full-time

Product Manager at Truckstop

Boise or remote | Full-time

Senior Digital Product Designer at Vynyl

Boise | Full-time

Frontend Engineer, Global Search at GitLab

Remote | Full-time

From last time: UX Designer at Gravity Payments

Remote | Full-time


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SALES, CX, MARKETING

Account Manager, Customer Support & Success at Fitted

Eagle | Full-time

Videographer at Scentsy

Meridian

Sales Intern at Saalt

Boise | Part-time, Spring 2022

Customer Success Onboarding Specialist at PlexTrac

Boise | Full-time1

Product Marketing Manager at Redfin

Remote | Full-time


OTHER

Interior Designer at BII

Boise | Full-time

Program Manager at Trailhead

Boise | Full-time

Recruiting Manager at Balsam Brands

Boise | Full-time

1

Full disclosure: I am employed by PlexTrac. Did they force me to post this? No.